COMPANION ScanShell 800 Manual de usuario descargar pdf (Pagina 17)

Product Catalog WebChart

does not install any components on the client PC. It provides safe secure access to the customer

desktop for immediate support.

Dedicated Project Manager

MIE assigns a dedicated project manager to provide implementation services, run weekly

project management meetings during the initial implementation phase and train users.

Professional Implementation Services

WebChart Base System Setup Includes:

Initialization of the database

• Request that the database be opened

• Verify network connections are being established

Documentation of the new database

• Document acronym/abbreviation, full client name, whether accessing via SSL, time zone and

location of server

• Document in the MIE internal call tracking system for our Help Desk

• Configure MIE call tracking E-signature Rules for our Help Desk and Implementers

• Update MIE Implementation Client Listing

• Update MIE Client Portal Listing

System Setup

• Loading in client logo

• Setting system colors

• Loading in New Client Packet information

• Meeting Agendas/Minutes

• Site Assessment Documentation Review

• Clinical Workflow Review

• Standing Weekly Implementation Meetings

• Project Management

• Setup chart tabs

• Setup document types

• Map doc types to chart tabs

• Setup departments & locations

• Setup users & securities

• Determine & setup print definitions

• Configuring schedule for providers/resources (if using the WebChart Scheduler)

• Adding all user username/passwords

• Add provider to the First Databank report (if they are a prescriber)

• Upload provider signature image

• Configure provider e-sign and/or task rules

• Add translation for PM system for new provider

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COMPANION ScanShell 800 Manual de usuario Pagina 17